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If you're planning a trip after the pandemic, maybe it's time to call a professional. A competent travel agent can help you navigate the strange new world of airlines, hotels and rental cars. Travel is radically and almost unrecognizably different after the COVID-19 pandemic. That is why you need a travel advisor, say experts.
A travel expert can handle any emergency that may arise when you're on the road — everything from a missed flight connection to a hotel that closes unexpectedly. But remember, an online travel agency is not the same as a travel agent.
"Try dealing with an online travel site at 10 p.m. when your connecting flight gets canceled while you are in flight," says consumer expert Chip Bell. "Travel sites are filled with data and information; travel agents are filled with wisdom and ingenuity."
It's a discovery a lot of travelers made at the start of the pandemic.
"As travel restrictions were just starting around the globe, many of our advisors were receiving phone calls and emails from travelers who had booked with online companies and were not getting a response from them," says Roger Block, president of Travel Leaders Network. "Yet our advisors were answering the phones and returning emails. So our advisors helped travelers who were not even clients get their trips rescheduled or get them on flights back home."
You may need a travel advisor for your next trip. Here's what a professional can do.
What can a travel advisor do for you?
So why do you need a travel advisor for your post-pandemic trip? Here are 10 things a travel advisor can do for you:
1. Prepare you for the travel experience
2. Understand where you're going
3. Screen every travel company
4. Hold your hand
5. Help you navigate the rules of travel
6. Be available to you 24/7
7. Leverage insider contacts to help you have a smoother trip
8. Go the extra mile to get you home
9. Solve your problems
10.Help you secure a no-hassle refund if necessary
"A travel advisor is one of the best tools that travelers can use in a post-pandemic time," says Clark Mitchell, a travel agent with Strong Travel Services. "As the world reopens, a well-connected advisor can save the average do-it-yourselfer not only money but time."
At a time like this, you want to have access to a real person 24/7 who knows the business inside out, can help you navigate a cancellation or another outbreak, and has the best connections. That's why you need a travel advisor for your post-pandemic trip.
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